Delivery

We ship internationally to most countries except New Zealand.

For purchases within New Zealand please visit our stockists The Warehouse Ltd and Warehouse Stationery Ltd.

International Shipping:

If you would like to find the exact shipping rate, you can do so by using the shipping calculator located in your “basket”.  For the most accurate shipping cost, make sure that you select the correct country from the dropdown menu and enter as many details as possible. Shipping prices can also be viewed during checkout before completing your order.

International Free Freight

With the exception of wholesale purchases, if you spend over $50USD your freight will be free. 

Order tracking:

All orders are tracked. You will be emailed a tracking number once your goods have been dispatched.

To track your parcel we recommend using https://www.17track.net/en

Please copy the tracking reference from the email, and paste into the track 17 system.

Import documents, duties and taxes

All customers are responsible for any applicable duties or taxes that are charged by Customs in their country.

Order Processing & Delivery Times

Most orders are packed within 1-2 Business Days. However, while we endeavour to process your order as quickly as possible, please allow up to 5 business days for processing of your order.

Please allow 14-21 days for delivery of your order.

Rosie’s Studio cannot be responsible for delays caused by customs clearance, local duties and taxes, or for delays caused by the courier companies.

If your parcel is not delivered to you within the time frame, please make contact with us via our Contact page.